
AccorHotel
Dubai
Reservations Agent
DubaiOn-site0–2 yrsFull-time
Responsibilities
Manage room reservations, handle guest inquiries regarding rates and facilities, and utilize sales techniques to maximize property revenue. Coordinate with Front Desk, Sales, and Accounts departments while maintaining accurate deposit records and rooming lists.
Requirements
Requires a high school diploma and at least one year of experience in a similar role within a 5-star hotel. Proficiency in English and experience with Opera or related reservation systems is highly desired.
Key skills
Reservation SystemsCustomer ServiceUp-sellingCommunication SkillsInventory ManagementProblem SolvingOpera PMSInterpersonal SkillsRevenue MaximizationEnglish Fluency
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