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AccorHotel
AccorHotel
Dubai
1w ago

Reservations Agent

DubaiOn-site0–2 yrsFull-time
Responsibilities

Manage room reservations, handle guest inquiries regarding rates and facilities, and utilize sales techniques to maximize property revenue. Coordinate with Front Desk, Sales, and Accounts departments while maintaining accurate deposit records and rooming lists.

Requirements

Requires a high school diploma and at least one year of experience in a similar role within a 5-star hotel. Proficiency in English and experience with Opera or related reservation systems is highly desired.

Key skills
Reservation SystemsCustomer ServiceUp-sellingCommunication SkillsInventory ManagementProblem SolvingOpera PMSInterpersonal SkillsRevenue MaximizationEnglish Fluency
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