
AccorHotel
Dubai
Front Office Manager
DubaiOn-site2–5 yrsFull-time
Responsibilities
Oversee all Front Office operations including Reception, Concierge, and Guest Relations to ensure hotel standards are maintained. Manage guest complaints professionally and act as a management representative to ensure high levels of guest satisfaction.
Requirements
Requires 2-5 years of experience and a diploma or degree in vocational hospitality or Room Division. Candidates must be fluent in English and possess strong communication and problem-solving abilities.
Key skills
Front Office OperationsGuest RelationsComplaint ResolutionTeam ManagementInterpersonal CommunicationProblem SolvingHospitality ManagementWritten CommunicationVerbal Communication
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