
IFZA Dubai
Dubai
Customer Experience Supervisor – Reception and Call Center
DubaiOn-site2–5 yrsFull-time
Responsibilities
Oversee the daily operations of the IFZA Reception and Call Center to ensure a high-quality first impression for clients and partners. Responsibilities include training staff, managing departmental reports, and providing efficient administrative client services.
Requirements
Requires a minimum of 2 years of experience in hospitality or customer service within the UAE. Candidates must possess excellent English communication skills and a customer-oriented mindset.
Key skills
Interpersonal SkillsCustomer ServiceCall Center ManagementReception ManagementReport PreparationStaff TrainingProblem SolvingTime ManagementMulti-taskingActive ListeningTelephone EtiquetteClient Relationship Management
Benefits
Annual Leave
Annual Flight Home
Life Insurance Plan
Medical Insurance Plan
Bonus Scheme
Apply now
You'll apply on the employer's official page.