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IFZA Dubai
IFZA Dubai
Dubai
1d ago

Customer Experience Supervisor – Reception and Call Center

DubaiOn-site2–5 yrsFull-time
Responsibilities

Oversee the daily operations of the IFZA Reception and Call Center to ensure a high-quality first impression for clients and partners. Responsibilities include training staff, managing departmental reports, and providing efficient administrative client services.

Requirements

Requires a minimum of 2 years of experience in hospitality or customer service within the UAE. Candidates must possess excellent English communication skills and a customer-oriented mindset.

Key skills
Interpersonal SkillsCustomer ServiceCall Center ManagementReception ManagementReport PreparationStaff TrainingProblem SolvingTime ManagementMulti-taskingActive ListeningTelephone EtiquetteClient Relationship Management
Benefits
Annual Leave
Annual Flight Home
Life Insurance Plan
Medical Insurance Plan
Bonus Scheme
Apply now

You'll apply on the employer's official page.