IT Support Engineer

DubaiOn-site2–5 yrsFull-time

Responsibilities

The IT Support Engineer provides first and second line technical support to employees, focusing on troubleshooting hardware, software, and networking issues. The role also involves managing user accounts, maintaining IT equipment, and documenting system configurations to ensure operational efficiency.

Requirements

Candidates must have a Bachelor's degree in IT Applications, Computer Science, or a related field. A minimum of 3 years of experience in a similar technical support role is required.

Key skills

Technical TroubleshootingProblem SolvingWindows EnvironmentMacOS EnvironmentNetworking FundamentalsHelpdesk Ticketing SystemsHardware ConfigurationSoftware InstallationIT DocumentationCustomer ServiceCommunication Skills

Apply now

You'll apply on the employer's official page.