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Marriott
Marriott
Dubai
3h ago

Guest Experience Manager

DubaiOn-site2–5 yrsFull-time
Responsibilities

Supervise the guest services and concierge teams to ensure high standards of hospitality and personalized service from arrival to departure. Coordinate day-to-day operations, manage VIP requests, and maintain relationships with local attractions to enhance the guest experience.

Requirements

Requires a minimum of 2 years of experience in a similar role and mandatory membership in Les Clefs d’Or. Candidates must have higher secondary education, basic computer proficiency, and a typing speed of 40 words per minute.

Key skills
Guest ServicesConcierge ManagementHospitality ManagementCommunicationComputer SkillsTypingCustomer SatisfactionLeadershipConflict ResolutionLocal KnowledgeReservation ManagementVIP Relations
Benefits
Accommodation
Meals on duty
Transportation
World class training and development
Leadership development
Recognition programs
Discounted accommodation in over 8,000 hotels
Discounted food & drink
Discounts for friends and family
Medical insurance
Life insurance
Apply now

You'll apply on the employer's official page.