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Aftersales Manager | Al-Futtaim Automotive | CJDR

DubaiOn-site5–10 yrsFull-time
Responsibilities

Lead Aftersales, Service, and Bodyshop operations to achieve revenue, gross margin, and net profit targets. Drive customer satisfaction and operational excellence while managing team performance and dealer standards compliance.

Requirements

Requires a diploma or bachelor's degree in Automobile or Mechanical Engineering with 5-8 years of automotive dealership experience. Must have at least 3 years in a managerial role with strong commercial awareness and leadership skills.

Key skills
Aftersales ManagementService OperationsBodyshop ManagementFinancial ManagementCustomer Satisfaction (CSI)Team LeadershipKPI AnalysisOperational ExcellenceDealer Standards ComplianceStrategic PlanningProblem SolvingResource OptimizationEmployee CoachingTechnical EscalationERP SystemsMS Office
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