Analyst - Customer Success Retail

SharjahHybrid0–2 yrsFull-time

Responsibilities

Manage client relationships and execute strategic service delivery for retail clients in Oman, Kuwait, and Qatar. Drive customer satisfaction through Joint Business Plans (JBPs), NPS tracking, and identifying incremental sales opportunities.

Requirements

Requires 1-2 years of experience in the CPG industry, sales, or market research, preferably with experience in POS/Panel data. A bachelor's degree and strong consultative skills for managing complex client relationships are required.

Key skills

Client Relationship ManagementCPG Industry KnowledgeConsultative SellingCategory ManagementMarket ResearchStrategic PlanningProblem SolvingNegotiationProposal WritingPresentation SkillsPipeline ManagementStakeholder ManagementData AnalysisNPS ManagementOnboardingCross-functional Collaboration

Benefits

Flexible Working Environment

Volunteer Time Off

LinkedIn Learning

Employee-Assistance-Program (EAP)

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