Guest Experience Supervisor

DubaiOn-site2–5 yrsFull-time

Responsibilities

Oversee guest check-in and check-out processes while ensuring accurate billing and account management. Supervise and coach staff to maintain high service quality and adherence to company policies.

Requirements

Requires a high school diploma or equivalent with at least one year of related work experience. Candidates must have at least one year of supervisory experience.

Key skills

Guest RelationsFront Office ManagementSupervisory LeadershipPayment ProcessingConflict ResolutionStaff TrainingAccount ReconciliationPOS SystemsCustomer ServiceReportingQuality StandardsCommunication

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