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IHG
IHG
Dubai
1w ago

Guest Service Agent at InterContinental Dubai Marina Hotel & Residences

DubaiOn-site0–2 yrsFull-time
Responsibilities

The Guest Service Agent is responsible for welcoming guests, managing check-in and check-out processes, and handling reservations. They coordinate with other hotel departments to ensure guest satisfaction and maintain accurate records in the property management system.

Requirements

Candidates should have 1 to 2 years of experience in a similar guest services role and a strong command of English. Essential requirements include a professional appearance, flexibility for rotating shifts, and excellent communication skills.

Key skills
Guest RelationsCheck-in/Check-out ProceduresPayment ProcessingProperty Management SystemsUpsellingConflict ResolutionInterpersonal CommunicationMultilingualismTelephone EtiquetteReservation Management
Benefits
Staff Discounts
Room Discounts Worldwide
Training Programs
Competitive Salary
Apply now

You'll apply on the employer's official page.