
IHG
Dubai
Guest Service Agent at InterContinental Dubai Marina Hotel & Residences
DubaiOn-site0–2 yrsFull-time
Responsibilities
The Guest Service Agent is responsible for welcoming guests, managing check-in and check-out processes, and handling reservations. They coordinate with other hotel departments to ensure guest satisfaction and maintain accurate records in the property management system.
Requirements
Candidates should have 1 to 2 years of experience in a similar guest services role and a strong command of English. Essential requirements include a professional appearance, flexibility for rotating shifts, and excellent communication skills.
Key skills
Guest RelationsCheck-in/Check-out ProceduresPayment ProcessingProperty Management SystemsUpsellingConflict ResolutionInterpersonal CommunicationMultilingualismTelephone EtiquetteReservation Management
Benefits
Staff Discounts
Room Discounts Worldwide
Training Programs
Competitive Salary
Apply now
You'll apply on the employer's official page.