Senior Manager - Conversational Banking (UAE Nationals Only)

DubaiOn-site5–10 yrsFull-time

Responsibilities

Lead the re-engineering and digitization of conversational banking channels to drive customer migration from branches to digital platforms. Focus on implementing innovative solutions like WhatsApp banking to reduce operational costs and enhance customer engagement.

Requirements

Candidates must hold an undergraduate degree and possess prior experience in managing digital channels. The role is specifically open to UAE Nationals.

Key skills

Conversational BankingDigital TransformationCustomer Migration StrategyWhatsApp BankingStakeholder ManagementOperational EfficiencyDigital Channel ManagementProcess DigitizationPerformance Metrics TrackingCustomer Experience Optimization

Benefits

Competitive Salary Package

Work-life Balance And Wellbeing

Learning & Development Platform

Career Development

Annual Leave Entitlement

Private Healthcare

Preferential Banking Facilities

Apply now

You'll apply on the employer's official page.