
AccorHotel
Abu Dhabi
Guest Service Agent
Abu DhabiOn-site2–5 yrsFull-time
Responsibilities
Manage all front desk activities including guest check-in, check-out, and cashiering to ensure a memorable guest experience. Anticipate guest needs and resolve complaints efficiently while maintaining a clean and orderly work area.
Requirements
Requires a bachelor's degree or professional certification and relevant experience within the hotel industry. Fluency in both English and Arabic, along with proficiency in Opera or similar PMS systems, is essential.
Key skills
Guest RelationsFront Desk ManagementCashieringForeign ExchangeOpera PMSEnglish FluencyArabic FluencyComplaint ResolutionSalesCustomer Service
Benefits
Exclusive Sector Benefits
Career Growth Opportunities
Recognition Programs
Apply now
You'll apply on the employer's official page.