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AccorHotel
AccorHotel
Abu Dhabi
1w ago

Guest Service Agent

Abu DhabiOn-site2–5 yrsFull-time
Responsibilities

Manage all front desk activities including guest check-in, check-out, and cashiering to ensure a memorable guest experience. Anticipate guest needs and resolve complaints efficiently while maintaining a clean and orderly work area.

Requirements

Requires a bachelor's degree or professional certification and relevant experience within the hotel industry. Fluency in both English and Arabic, along with proficiency in Opera or similar PMS systems, is essential.

Key skills
Guest RelationsFront Desk ManagementCashieringForeign ExchangeOpera PMSEnglish FluencyArabic FluencyComplaint ResolutionSalesCustomer Service
Benefits
Exclusive Sector Benefits
Career Growth Opportunities
Recognition Programs
Apply now

You'll apply on the employer's official page.