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AccorHotel
AccorHotel
Dubai
1d ago

Front Office Supervisor

DubaiOn-site2–5 yrsFull-time
Responsibilities

Oversee daily front office operations, lead team briefings, and ensure high standards of guest service and satisfaction. Manage administrative tasks, financial procedures, and coordinate with other departments to optimize room status and revenue.

Requirements

Requires proficiency in hotel management systems like Fidelio and a strong understanding of luxury hospitality standards. Candidates must be able to lead a team, handle guest complaints professionally, and adhere to strict health, safety, and confidentiality protocols.

Key skills
Front Office ManagementGuest RelationsTeam LeadershipFidelio PMSRevenue ManagementComplaint ResolutionUpsellingAdministrative OversightCashieringHealth and Safety ComplianceStaff TrainingIntercultural Communication
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