Raqmiyat
Dubai
Business Process Specialist (Hospitality & Golf)
DubaiOn-site5–10 yrsFull-time
Responsibilities
The specialist will collect process information from hospitality and golf business users to accurately document workflows. They are responsible for maintaining the BPM repository and supporting walkthroughs and validations of documented outputs.
Requirements
Candidates must have strong experience in BPM, specifically with BPMN 2.0 and tools like SAP Signavio or Visio. Exposure to hospitality and golf operations, including guest journeys and billing processes, is required.
Key skills
Business Process ManagementBPMN 2.0Process MappingProcess ModellingSOP PreparationSAP SignavioARISBizagiVisioHospitality Process ManagementGuest Journey MappingBooking & Reservation WorkflowsBilling & Payment ProcessesProcess Maturity ModelProperty Management Systems
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