
Citi
Dubai
Service Analyst - DUBAI
DubaiOn-site2–5 yrsFull-time
Responsibilities
Provide relationship management and account servicing support to Relationship Managers to increase productivity in acquiring and deepening client relationships. Execute day-to-day customer service activities, resolve inquiries, and ensure adherence to bank policies and regulatory requirements.
Requirements
Requires a bachelor's degree or equivalent experience with 2-4 years of experience in a related role. Candidates must possess strong communication skills and the ability to work effectively in a diverse environment.
Key skills
Relationship ManagementAccount ServicingCustomer ServiceTrade ExecutionComplianceRisk ManagementProcess ImprovementAnalytical ThinkingAutomationClient OnboardingDocument VerificationDigitization StrategyVerbal CommunicationWritten CommunicationConflict ResolutionAdministrative Support
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