Guest Relations Manager

DubaiOn-site2–5 yrsFull-time

Responsibilities

The Guest Relations Manager is responsible for creating exceptional guest experiences and nurturing relationships with VIPs and regulars. They will drive business growth through networking, corporate partnerships, and the use of CRM tools to personalize hospitality.

Requirements

Candidates need 3-5 years of experience in luxury hospitality, guest relations, or restaurant management. Strong communication skills, emotional intelligence, and experience with CRM platforms like SevenRooms are highly valued.

Key skills

Guest RelationsVIP ServicesRelationship BuildingNetworkingCRM ManagementCommercial AwarenessEmotional IntelligenceLuxury HospitalityConflict ResolutionCorporate PartnershipsReservation ManagementCommunication Skills

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