Senior Customer Service Officer.CXC - RBG - Direct Banking Center.Client Experience and Conduct Group

Provide high-quality customer support via phone, chat, and email to resolve banking issues and explain product procedures. Identify sales opportunities to meet financial targets and report customer feedback for product development.

Requires a university degree, preferably in finance, banking, or mathematics, with 1 to 3 years of relevant experience. Candidates must be customer-focused with excellent communication and computer skills.