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Customer Success Executive

DubaiOn-site2–5 yrsFull-time
Responsibilities

Manage inbound and outbound customer inquiries to generate quality appointments and drive revenue across various company brands. Ensure high call quality standards and support the contact center supervisor in daily operations and training.

Requirements

Requires a diploma graduate or equivalent with a preference for 2-3 years of customer service experience. Must be fluent in English and possess a customer-centric mindset with strong communication skills.

Key skills
Customer ServiceRelationship ManagementConflict ResolutionTime ManagementCommunication SkillsCRM SystemsAppointment CoordinationCall Quality ManagementRevenue GenerationCustomer RetentionTelephone EtiquetteOutbound Communication
Apply now

You'll apply on the employer's official page.