F&B Guest Experience Manager

The F&B Guest Experience Manager is responsible for enhancing guest satisfaction and ensuring exceptional service standards across all food and beverage outlets. This includes managing guest feedback, leading engagement initiatives, and collaborating with outlet managers to maintain brand standards.

Candidates need 3-5 years of experience in F&B operations, guest relations, or hospitality management, preferably within luxury hotels or resorts. A strong understanding of guest service standards and service recovery techniques is required.