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AccorHotel
AccorHotel
Dubai
3h ago

Front Desk Agent (EU Language)

DubaiOn-site0–2 yrsFull-time
Responsibilities

Manage guest arrivals and departures while adhering to Fairmont service standards and Accor regulations. Handle administrative tasks including registration, cash reporting, room queue management, and loyalty program promotion.

Requirements

Requires a passion for guest service, fluency in English and at least one other language, and proficiency in Windows environments. A degree in Hospitality Management and experience with Opera PMS or hotel loyalty programs are considered assets.

Key skills
Guest ServiceCommunicationInterpersonal SkillsLeadershipOrganizationMultitaskingOpera PMSCash HandlingCredit ProcessingUpsellingLoyalty Program ManagementMicrosoft WordMicrosoft ExcelMicrosoft PowerPointEnglish FluencyMultilingualism
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