UAEN Shopping Experience Team Leader | Retail | IKEA Al Ain Jimi Mall

DubaiOn-site2–5 yrsFull-time

Responsibilities

The Shopping Experience Team Leader drives sales growth and profitability by leading a team to ensure excellent customer service and efficient shopping flows. They are responsible for coaching co-workers, managing daily KPIs, and overseeing cash reconciliation processes.

Requirements

Candidates must have a high school diploma and 3-4 years of retail experience, preferably in a leadership role. Proficiency in English is required, with strong leadership, communication, and problem-solving abilities.

Key skills

Team LeadershipCustomer ServiceRetail ManagementCoachingProblem SolvingInterpersonal CommunicationSales GrowthCash HandlingKPI ManagementConflict Resolution

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