
HSBC
Abu Dhabi
Debt Counselling Senior Advisor, UAE National
Abu DhabiOn-site2–5 yrsFull-time
Responsibilities
Manage a portfolio of overdue debit accounts by communicating with customers to understand their financial circumstances and provide applicable resolutions. Ensure compliance with local regulations while minimizing bank losses and helping customers regain financial stability.
Requirements
Must be a UAE National with a graduation degree and mandatory experience in collections. Requires fluency in English, strong numerical interpretation skills, and proficiency in MS Office.
Key skills
Debt CollectionNegotiationCustomer Relationship ManagementFinancial AnalysisCompliancePortfolio ManagementProblem SolvingMS ExcelMS PowerPointMS WordBusiness WritingCommunication Skills
Benefits
Professional Development
Flexible Working
Inclusive and Diverse Environment
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