Guest Relations Manager

DubaiOn-site2–5 yrsFull-time

Responsibilities

The Guest Relations Manager is responsible for creating memorable experiences for VIPs and regulars while maintaining a high-profile presence on the restaurant floor. They will drive business growth through strategic networking with concierges and corporate partners to increase revenue and loyalty.

Requirements

Candidates need 3-5 years of experience in luxury hospitality, VIP services, or restaurant management. Proficiency with CRM platforms like SevenRooms and a polished, charismatic demeanor are essential for engaging high-profile clientele.

Key skills

Guest RelationsVIP ServicesCRM ManagementNetworkingLuxury HospitalityRelationship BuildingCommercial AwarenessCommunication SkillsEmotional IntelligenceAttention To DetailConcierge PartnershipsCorporate NetworkingGuest EngagementConflict ResolutionRevenue GrowthSevenRooms

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