Service Advisor Supervisor

Abu DhabiOn-site5–10 yrsFull-time

Responsibilities

Supervise the daily activities of the Service Advisor team to ensure efficient workflow and high customer satisfaction. Monitor workshop performance, handle customer escalations, and ensure compliance with dealership and manufacturer standards.

Requirements

Requires a Bachelor's degree or Diploma and at least 5 years of supervisory experience in automotive aftersales. A valid UAE driving license and fluency in English are mandatory.

Key skills

Team LeadershipCustomer ServiceWorkshop OperationsPerformance ManagementConflict ResolutionDealer Management SystemsQuality ControlBudgeting and EstimationStaff CoachingOperational Excellence

Benefits

Professional Development

Career Growth

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