FI
finera.
Dubai
Account Manager
DubaiOn-site2–5 yrsFull-time
Responsibilities
Manage a portfolio of merchants to ensure value realization from payment solutions through proactive guidance and strategic relationship management. Oversee the full customer lifecycle, including onboarding, retention, and identifying growth opportunities to increase lifetime value.
Requirements
Requires a bachelor's degree in Business, Marketing, or a related field with a proven track record in customer-facing roles, preferably in FinTech. Candidates must possess strong analytical skills, CRM proficiency, and the ability to integrate AI tools into their workflow.
Key skills
Account ManagementStrategic Relationship ManagementCustomer OnboardingChurn ReductionUpsellingData AnalysisCRM ProficiencySalesforceProject ManagementAI Tool IntegrationStakeholder EngagementPerformance ReportingCross-functional CollaborationIssue ResolutionMarket AnalysisCustomer Success
Benefits
Competitive Salary Package
Medical Insurance
Training Resources
Professional Development Opportunities
Office Snacks And Drinks
Collaborative Culture
Team-building Events
Apply now
You'll apply on the employer's official page.