
CBD
Sharjah
Business Development Manager
SharjahOn-site10+ yrsFull-time
Responsibilities
Lead and manage an outbound Tele Sales unit focused on multi-product sales and proactive retention for credit card customers. Drive portfolio growth through cross-selling products like balance transfers and insurance while ensuring regulatory compliance and high customer satisfaction.
Requirements
Requires a minimum of a Bachelor's degree and at least 10 years of banking experience, specifically in cards and portfolio management. Experience in decision management is considered a plus.
Key skills
Tele Sales ManagementPortfolio ManagementCross SellingCustomer RetentionCredit Card ProductsNPS ManagementRisk ManagementRegulatory ComplianceComplaint ManagementStrategic PlanningForecastingStakeholder Management
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