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NMC Healthcare
NMC Healthcare
Abu Dhabi
5d ago

Patient Admin Executive

Abu DhabiOn-site0–2 yrsFull-time
Responsibilities

Responsible for managing the first point of contact for patients, including reception, call center operations, and outpatient clinic administration. Duties include patient registration, scheduling appointments, handling billing, and ensuring high-quality customer care throughout the patient stay.

Requirements

Requires a diploma or degree in any discipline with strong communication, organizational, and administrative skills. Candidates must be able to handle difficult patient situations with empathy and maintain strict confidentiality of medical records.

Key skills
Customer ServicePatient RegistrationMedical BillingCall Center OperationsAppointment SchedulingPatient CoordinationConflict ResolutionMedical Record ManagementTelephone EtiquetteTime ManagementMultitaskingConfidentialityProblem SolvingCommunication SkillsOrganizational SkillsEmpathy
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