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Hilton
Hilton
Abu Dhabi
1w ago

Guest Relations Agent | The WB™ Abu Dhabi, Curio Collection by Hilton™

Abu DhabiOn-site2–5 yrsFull-time
Responsibilities

Act as the primary point of contact for guests to provide personalized attention and support throughout their stay. Focus on building guest loyalty and delivering memorable experiences by managing special requests and inquiries.

Requirements

Requires previous experience in guest relations or front office, preferably within a luxury hospitality setting. Candidates must be fluent in English and capable of working varied shifts, including nights and weekends.

Key skills
Guest RelationsFront Office OperationsConcierge ServicesVIP Guest HandlingConflict ResolutionHotel PMSLuxury Service StandardsInterpersonal CommunicationCustomer ExperienceMultilingualism
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