Customer Relations Officer (Emiratization)

The Customer Relations Officer is responsible for enhancing member satisfaction through personalized service, relationship building, and effective complaint resolution. They also manage member onboarding, promote premium services, and coordinate with other departments to ensure a seamless club experience.

A bachelor's degree in hospitality, business, or a related field is preferred, along with 1-3 years of experience in customer service or sales. Candidates must possess strong communication skills, emotional intelligence, and proficiency in CRM software.