IIQAF
Dubai
Customer Service Representative
DubaiOn-site2–5 yrsFull-time
SalaryAED 7,000–7,500 / month
Responsibilities
The role involves handling insurance policy inquiries, processing requests, and resolving customer concerns across multiple communication channels. The representative will coordinate with internal teams to ensure a seamless customer experience throughout the policy lifecycle.
Requirements
A bachelor's degree or diploma in Business, Insurance, or Finance is required, preferably with experience in insurance or financial customer support. Candidates must possess excellent English communication skills and proficiency in CRM software and Microsoft Office.
Key skills
Customer ServiceCustomer SupportCustomer CareClient Relationship ManagementInsurance Customer ServiceInsurance OperationsPolicy AdministrationPolicy RenewalsClaims SupportInsurance Documentation
Benefits
Performance-based incentives
Medical insurance
Paid annual leave
Uae employment visa
End-of-service benefits
Professional training and career development
Career advancement opportunities
Supportive and collaborative work environment
Apply now
You'll apply on the employer's official page.