Customer Support Specialist

Manage customer cases end-to-end using Salesforce to ensure timely resolution and high-quality support. Coordinate across internal service, installation, and receivables teams while handling billing inquiries and process improvements.

Requires 2+ years of experience in customer support or success roles with proficiency in CRM tools like Salesforce. Must possess strong English communication skills and the ability to manage multiple cases simultaneously in a fast-paced environment.