Customer Service Representative

Handle high-volume customer support tickets across phone, email, and chat while aiming for first-contact resolution. Maintain organized ticket records and collaborate with internal teams to improve product quality and customer experience.

Requires 1-2+ years of experience in customer service or call center roles and proficiency in Zendesk, Freshdesk, or Salesforce. Must possess strong English communication skills and the ability to manage multiple priorities in a fast-paced environment.