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Navitas
Navitas
Dubai
1d ago

General Manager - Global Sales Service Centre

DubaiOn-site10+ yrsFull-time
Responsibilities

Lead the Global Sales Service Centre to drive international enrolment growth through optimized conversion strategies and enquiry management. Oversee a multi-tier team of leaders and advisors while managing budgets, KPIs, and regulatory compliance.

Requirements

Requires senior leadership experience in a sales or contact centre environment, specifically within international education or student recruitment. Must possess strong CRM proficiency, financial acumen, and the ability to influence executive stakeholders.

Key skills
Sales LeadershipContact Centre ManagementStudent RecruitmentCRM ProficiencyConversion StrategyBudget ManagementStakeholder ManagementPerformance CoachingPipeline ReportingRegulatory ComplianceOperational TransformationData Analytics
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