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AccorHotel
AccorHotel
Ras Al Khaimah
1w ago

Guest Relations Agent

Ras Al KhaimahOn-site2–5 yrsFull-time
Responsibilities

Act as the primary point of contact for guests to provide personalized service and ensure all interactions exceed expectations. Coordinate with various hotel departments to resolve inquiries and manage VIP experiences to enhance guest loyalty.

Requirements

Requires previous experience in guest relations or front office roles within luxury hotels or resorts. Candidates must possess exceptional communication skills, a professional demeanor, and fluency in English.

Key skills
Guest RelationsProblem SolvingInterpersonal CommunicationLuxury Hotel OperationsComplaint ResolutionVIP ManagementMultitaskingAttention To DetailCustomer Service OrientationFront Office OperationsEnglish FluencyOrganizational Skills
Benefits
Competitive Package
Development Opportunities
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