Growth and Digital CX Specialist
DubaiOn-site2–5 yrsFull-time
Responsibilities
Drive the transformation of the digital customer experience and accelerate online business growth across B2C and B2B channels. Lead the development of digital initiatives, optimize customer journeys, and manage the digital product roadmap for the website and app.
Requirements
Requires a Bachelor's degree and over 4 years of experience in eCommerce or digital product management, with mandatory expertise in Magento. Candidates must be proficient in web analytics tools like GA4 and Power BI, and possess strong UX and stakeholder management skills.
Key skills
EcommerceDigital Product ManagementCustomer Experience OptimizationMagentoGoogle Analytics GA4Power BIUX DesignA/B TestingAgile/ScrumData AnalysisStakeholder ManagementCustomer Journey MappingConversion Rate OptimizationDigital Roadmap DevelopmentFunnel AnalysisCMS Management
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