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Reception Supervisor | Al-Futtaim Automotive | Honda
Al AinOn-site5–10 yrsFull-time
Responsibilities
Lead and coach the service reception team to ensure a professional, customer-centric environment and seamless vehicle handover. Monitor daily operations and drive team performance against operational and financial KPIs to improve customer satisfaction.
Requirements
Requires a diploma or degree in Mechanical Engineering, Automotive, Hospitality, or a related field with over 5 years of experience in frontline leadership. Candidates must have at least 3 years of customer-facing experience in the automotive industry.
Key skills
LeadershipCustomer ServiceTeam ManagementOperational KPI ManagementProblem SolvingCommunicationCoordinationAnalytical ThinkingMicrosoft OfficeSAPStaff SchedulingPerformance Review
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