Reservations Agent @ Hotel Indigo Dubai Downtown

The Reservations Agent will handle guest enquiries, bookings, and amendments while promoting hotel services and upselling opportunities. They will collaborate with internal teams to ensure accurate reservation records and a seamless guest experience from initial contact to arrival.

Candidates should have previous experience in reservations, front office, or a similar guest-focused role with strong communication and sales skills. Proficiency in hotel reservation systems like Opera PMS and a high level of attention to detail are essential for success in this position.