Team Leader.Injaz-RBG-DBC PL Fulfillment.Retail Banking Group
On-site5–10 yrsFull-time
Responsibilities
Manage a team of telesales agents to meet sales targets through the implementation of strategic objectives and performance monitoring. Oversee the entire lead generation lifecycle, including recruitment, training, and the optimization of calling programs and scripts.
Requirements
The candidate must be able to lead a sales team, design performance metrics, and manage operational workflows. Experience in telesales strategy, staff certification, and resource management is required.
Key skills
Telesales ManagementSales StrategyPerformance MonitoringLead GenerationCoaching and MentoringResource OptimizationRecruitmentScript DesignPerformance MetricsCapacity PlanningStakeholder LiaisonCustomer Satisfaction
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