Workshop Supervisor | Al-Futtaim Automotive | Electric Mobility

Abu DhabiOn-site5–10 yrsFull-time

Responsibilities

Lead daily operations of the Aftersales Service Center to maximize productivity, quality standards, and technician efficiency. Coordinate job allocation and monitor performance KPIs to ensure high first-time fix rates and customer satisfaction.

Requirements

Requires a technical automotive qualification and EV certification with 5-7 years of workshop experience, including at least 2 years in a supervisory role. Must possess a valid UAE driving license and proficiency in DMS systems like SAP.

Key skills

Workshop LeadershipPeople ManagementWorkload AllocationAutomotive Repair ProcessesKPI MonitoringProblem SolvingStakeholder ManagementTechnical CoachingSAPDMSHSSE StandardsConflict ResolutionCustomer SatisfactionQuality ControlElectric Vehicle MaintenanceOperational Efficiency

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